mcbet's Privacy Policy

mcbet is a trusted online betting and casino platform operating for players in Bangladesh. This Privacy Policy ("Policy") describes how mcbet (referred to in this document as "we", "us", or "platform") collects, stores, uses, and where necessary shares your personal information with third parties.

This Policy applies to the mcbet website, mobile version, and all services related to the platform. By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

mcbet collects your information in various ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

When you create an account on mcbet or use our services, you provide the following information directly:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Password and security-related information
• Payment information — bKash, Nagad, or Rocket number (full numbers are never stored)
• Document information required for identity verification (National ID card)
• Messages and information provided when contacting support

2.2 Automatically Collected Information

When you use the mcbet platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Your activity on the platform — pages visited, clicks, and session duration
• Login time, location, and connection type
• Information obtained from cookies and similar tracking technologies

2.3 Transaction Information

We keep a record of each of your financial transactions, including the amount, time, and method of deposits and withdrawals. This information is used to ensure financial security and prevent fraud.

mcbet uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

The mcbet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that make your browsing experience more convenient.

4.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform. Without these, many services will not work properly.
• Performance Cookies: Used to analyze usage patterns on the platform and improve performance.
• Functional Cookies: Used to remember your preferences, language, and other settings.
• Session Cookies: Used to maintain login state and ensure security.

4.2 Cookie Controls

You can disable cookies from your browser settings. However, doing so may cause some mcbet services to not work properly. We recommend keeping cookies enabled for the best experience.

mcbet never sells your personal information. However, in certain circumstances we may share information with third parties:

5.1 Service Providers

Necessary information may be shared with trusted third parties who assist in operating our services, such as payment processing providers and technology infrastructure services. All such providers are required to comply with our privacy standards.

5.2 Legal Obligations

We may be required to provide information in response to a legal requirement, court order, or a legitimate request from a government authority.

5.3 Security Purposes

Information may be used where necessary to prevent fraud, protect account security, and safeguard other users.

mcbet takes industry-standard technical and organizational measures to ensure the security of your information.

6.1 Technical Protection

• SSL Encryption: All data transfers between our platform and your device are protected by SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall & Monitoring: Our servers are protected by advanced firewalls and monitored 24/7.
• Two-Step Verification: Two-step verification is available for account security.
• Regular Security Audits: The security of our systems is regularly reviewed and tested.

6.2 Access Control

Access to your information is limited only to staff members who need it for their work. All staff are required to comply with strict confidentiality guidelines.

6.3 Acknowledging Limitations

While we strive to ensure maximum security, it is not possible to guarantee that data transmission over the internet is completely secure. We ask that you keep your account password confidential and contact us immediately if you notice any suspicious activity.

mcbet retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used:

• Account Information: For as long as the account is active, and for a specified period after closure to meet legal requirements.
• Transaction Records: For the period required in accordance with financial regulations.
• Communication Records: Support-related communication records are kept for a set period to improve service quality.
• Cookie Data: From a few minutes to a few months, depending on the type of cookie.

When information no longer needs to be retained, we securely delete it or anonymize it so that your identity can no longer be identified.

mcbet believes you should have control over your own information. To that end, we provide you with the following rights:

8.1 Right to Access Information

You may request a copy of the information we hold about you at any time. To do so, contact our support team.

8.2 Right to Correct Information

If there is any error or inaccuracy in your information, you may request that it be corrected. We will correct it as quickly as possible.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. You may withdraw your consent at any time, particularly in the case of marketing communications.

8.5 Right to Close Your Account

You may request to close your mcbet account at any time. After the account is closed, your information will not be used except as required by law.

mcbet operates for those aged 21 or above only. We do not intentionally collect information from anyone under the age of 21. We verify age at the time of account registration, and any account identified as belonging to a minor is closed immediately.

If you find out that a minor has created an account on mcbet, please notify our support team immediately. We treat this matter with the utmost seriousness.

mcbet may update this Privacy Policy from time to time. Changes may be prompted by legal changes, changes to our services, or user feedback. In the event of any significant change, we will:

• Display a special notice on the website
• Notify you about the update via your registered email
• State the date of the latest update at the beginning of the Policy

Continued use of the platform after changes will be considered as your consent to the updated Policy. We therefore recommend reviewing this page regularly.